The Get Input component can receive input from a user on an ongoing call. Optionally, it can play a message before receiving the input.

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Configuration parameters:

  • Speak text
  • Settings
  • Events

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Options:

  • Prompt Message to play on the call. Speak Text and Play Audio are the types of messages. In a Speak Text message, you can configure the message to speak, language, and voice. In a Play Audio message, you can specify a URL to an audio file or upload an audio file.
  • Input Max Input Size is the maximum number of digits that a user can input. Any additional input entered is ignored. Default value is 99. Input Timeout is the time (in seconds) within which a user should start giving input. If multiple digits are accepted, the timeout between entering consecutive digits is set to Input Timeout. The default value is 5 seconds.

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States:

The component is set to Successful Input state when an input is entered. The No Input state is set if input is not provided within the input timeout period.

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Variables:

  • input Input entered by user
  • input_type Input type is set to digits