Conference Bridge

The Conference Bridge component allows multiple parties to dial in to a single call.

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Configuration parameters:

• Conference ID
• Announcement message
• Hold music
• Settings
• Events

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Options:

• Conference_name (required) Name of the conference bridge
• Announcement Message to be played when a dialer is added into the conference. Speak Text and Play Audio are the types of messages. In a Speak Text message, you can configure the message to speak, language, and voice. In a Play Audio message, you can specify a URL to an audio file or upload an audio file.
• Waiting callers You can play music to users waiting for a conference to start. You can specify a URL to an audio file or upload an audio file to be played until the moderator joins the conference.
• Miscellaneous You can play a beep or double beep to all callers in the conference when a new caller is added to or removed from the conference. Callers can be muted when joining a conference.
• Record Audio This option is used to decide how the calls are recorded. Calls can be recorded dynamically by passing these values:

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States:

The Conference Bridge component is set to Completed state when there are no callers on the conference bridge. It’s set to Failed state when an error occurs.

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Variables:

• from Phone number or SIP endpoint from which the call is made
• direction Direction of the call can be set to outbound or inbound
• caller_name Name of the caller. Defaults to the from phone number or SIP endpoint
• to Phone number or SIP endpoint to which the call is made
• event Latest triggered event in the component. Can take the values ConferenceEnter, ConferenceExit, or Redirect.
• bill_rate Unit rate applicable for the call
• call_status Status of the call — set to in-progress
• conference_name Name of the conference bridge
• call_uuid UUID of the incoming call
• conference_uuid UUID of the conference
• member_id ID of a member in a conference. A unique ID is assigned to each member in a conference.
• to_iso2 ISO alpha-2 code of the country to which the to phone number belongs
• from_iso2 ISO alpha-2 code of the country to which the from phone number belongs
• to_country Country to which the to phone number belongs
• from_country Country to which the from phone number belongs