Participants
Update participant state
Perform actions on the participants in a multiparty call to mute, unmute, hold, and unhold.
POST
Arguments
mute boolean | Allowed values: true , false |
hold boolean | Allowed values: true , false |
coach_mode boolean | Allowed values: true , false If coach_mode is false for a supervisor, then a beep:1 will be played on the multiparty call and the supervisor will become audible to all participants, including the customer.If coach_mode is updated from false to true for a supervisor, then a beep:1 will be played on the multiparty call and the supervisor will become audible only to agents.Updating coach_mode is permitted only when invoking the API on a specific participant’s member ID. Triggering the API on all participants returns a 400 Bad Request error response. |
Returns
Returns an acknowledgement that the participant’s (member_id
) state has been updated in the specific ongoing multiparty call.