Parameter | Type | Description |
---|---|---|
call_uuid | string (Required) | The call UUID of the call for which feedback is being posted. |
rating | float (Required) | Quality rating for the call. Allowed values: float between [1, 5] . For integers, both x and x.0 are accepted. |
issues | list<string> (Required only if rating < 5) | List of issues observed on the call. One or more of the following:AUDIO_LAG , BROKEN_AUDIO , CALL_DROPPED , CALLERID_ISSUE , DIGITS_NOT_CAPTURED , ECHO , HIGH_CONNECT_TIME , LOW_AUDIO_LEVEL , ONE_WAY_AUDIO , OTHERS , ROBOTIC_AUDIO |
Notes | string (Optional) | Free text field to provide descriptive feedback for the call. |
Status code | Description |
---|---|
201 | Feedback has been posted |
401 | Authentication failed |
404 | Resource cannot be found* |
404 | Please check the Call UUID** |
405 | HTTP method not allowed |
422 | Rating has to be a float between 1 -5 |
422 | Issues have to be an array of one or more than one of the following: AUDIO_LAG, BROKEN_AUDIO, CALL_DROPPPED, CALLERID_ISSUES, DIGITS_NOT_CAPTURED, ECHO, HIGH_CONNECT_TIME, LOW_AUDIO_LEVEL, ONE_WAY_AUDIO, OTHERS, ROBOTIC_AUDIO |
500 | Server error |
HTTP status code | HTTP status code from the list above |
api_id | Identifies the request |
error | Indicates there’s an error and provides information regarding the error |
message | Provides information regarding the feedback post |