{
  "billed_amount": null,
  "billed_duration": null,
  "call_uuid": "dd473c48-34a6-4d67-a033-af590b41c23f",
  "coach_mode": false,
  "duration": null,
  "end_mpc_on_exit": false,
  "exit_cause": null,
  "exit_time": null,
  "hold": false,
  "join_time": "2020-12-24 10:01:56+00:00",
  "member_id": "355",
  "mpc_uuid": "4e9ae3f1-a29c-4524-a1b4-4758922e589b",
  "mute": false,
  "resource_uri": "/v1/Account/MAOTE1OWE0MDK0MTLHYW/MultiPartyCall/name_test_mpc_1/Participant/355/",
  "role": "agent",
  "start_mpc_on_enter": true
}

Arguments

FieldTypeDescription
member_idstringID for this participant.
multiparty_call_uuidstringUUID of the parent multiparty call.
call_uuidstringUUID of the call resource. There can be more than one participant entry for the same call UUID if that caller entered/exited the MPC more than once.
rolestringThe participant’s role. Once set, it cannot be updated.
Allowed values: Agent, Customer, Supervisor
coach_modebooleanApplies only to participants with the role Supervisor. Always false for others. Controls whether the supervisor is audible to customers.
join_timetimestampTime the member joined the MPC.
Format: YYYY-MM-DD HH:mm:ss±hh:mm
exit_timetimestampTime the member left the MPC.
Format: YYYY-MM-DD HH:mm:ss±hh:mm
statusstringCurrent status of the MPC.
Possible values: Initialized, Active, Ended
durationintegerDuration (in seconds) the participant was part of the MPC.
billed_durationintegerDuration (in seconds) the MPC was billed.
billed_amountstringTotal amount charged to the customer’s account for this participant.
mutestringWhether the participant’s audio is muted.
Allowed values: true, false, null
true means muted; null for exited participants.
holdstringWhether hold music is played to the participant.
Allowed values: true, false, null
true means muted with hold music; null if participant left.
start_mpc_on_enterbooleanWhether the MPC should begin when the participant enters.
end_mpc_on_exitbooleanWhether the MPC should end when the participant leaves.
participant_exit_causestringReason for the participant’s exit.
Possible values: Participant Call Hangup, Kicked Out of Multiparty Call, Multiparty Call Ended, Participant Call Transferred
Should be null if still active.
{
  "billed_amount": null,
  "billed_duration": null,
  "call_uuid": "dd473c48-34a6-4d67-a033-af590b41c23f",
  "coach_mode": false,
  "duration": null,
  "end_mpc_on_exit": false,
  "exit_cause": null,
  "exit_time": null,
  "hold": false,
  "join_time": "2020-12-24 10:01:56+00:00",
  "member_id": "355",
  "mpc_uuid": "4e9ae3f1-a29c-4524-a1b4-4758922e589b",
  "mute": false,
  "resource_uri": "/v1/Account/MAOTE1OWE0MDK0MTLHYW/MultiPartyCall/name_test_mpc_1/Participant/355/",
  "role": "agent",
  "start_mpc_on_enter": true
}