Number Masking

Overview

Number masking, also known as call masking, allows businesses to facilitate communication while safeguarding customers’ privacy. It uses an intermediate virtual phone number to connect a caller with a call recipient. The real phone numbers of the two parties are kept hidden from each other.

Plivo’s Number Masking APIs let you create sessions to anonymously connect two phone numbers, manage these sessions, and capture the details of all interactions within a session. The APIs need at least one Plivo virtual phone number in your account to work.