Session API

Number masking sessions establish anonymous connections between two phone numbers. When a session is created, Plivo assigns a virtual number that either party can call to connect to the other without revealing their actual phone numbers. API Endpoint

https://api.plivo.com/v1/Account/{auth_id}/Masking/Session

The Session Object

Attributes

string

Unique identifier for the session.

string

The actual phone number of the first participant.

string

The actual phone number of the second participant.

string

Plivo phone number to be dialed for connecting with the other participant.

string

Current session status. Values: active, in-progress, or expired.

integer

Time in seconds after which the session mapping will expire. Calls made after this will not be forwarded.

integer

Time in seconds after which the call should be disconnected. Applies to all call legs.

integer

Time in seconds after which the ring should be disconnected. Defaults to 120.

boolean

If true, Plivo calls the first party immediately and bridges if answered. Defaults to false.

boolean

Determines the recording status for a phone call. Defaults to false. If true, call recording starts only when both participants have answered.

string

Audio format for the recording. Values: mp3, wav. Defaults to mp3.

string

URL to which the call recording is sent.

string

HTTP verb for invoking recording_callback_url. Values: GET, POST. Defaults to POST.

string

URL on which to receive important session events and status updates.

string

HTTP verb for invoking callback_url. Values: GET, POST. Defaults to POST.

string

URL returning MP3/WAV file to play to first party before connecting.

string

URL returning MP3/WAV file to play to second party before connecting.

boolean

Specifies whether PIN authentication is necessary when the call originates from an unidentified caller.

boolean

Indicates if Plivo generates the PIN for the session.

integer

Length of the PIN to be generated. Default: 4, Min: 4, Max: 15.

string

The PIN for the first party when using a secondary number.

string

The PIN for the second party when using a secondary number.

timestamp

UTC time when the session was created (yyyy-mm-dd, hh-mm-ss).

timestamp

UTC time when the session was last modified (yyyy-mm-dd, hh-mm-ss).

timestamp

UTC time when the session will expire (yyyy-mm-dd, hh-mm-ss).

timestamp

UTC time when the latest interaction ended (yyyy-mm-dd, hh-mm-ss).

integer

Duration of the session in seconds.

string

Total charge incurred for creating the session.

integer

Total number of individual calls (call_uuids) in the session.

string

Total billed amount for all calls within the session.

integer

Total rounded bill duration (seconds) for all calls.

string

Total charges for hosting the session, including call and session creation fees.

object

Interaction object containing session interactions.

Example Object

{
  "first_party": "919003459051",
  "second_party": "918197241073",
  "virtual_number": "912269947011",
  "status": "active",
  "initiate_call_to_first_party": false,
  "first_party_pin": "1234",
  "second_party_pin": "4321",
  "is_pin_authentication_required": true,
  "generate_pin": false,
  "generate_pin_length": 4,
  "session_uuid": "c28b77d4-21e7-43bd-9447-04bfee92e651",
  "callback_url": "",
  "callback_method": "POST",
  "created_time": "2024-02-01 06:28:15 +0000 UTC",
  "modified_time": "2024-02-01 06:28:37 +0000 UTC",
  "expiry_time": "2024-02-01 06:58:15 +0000 UTC",
  "duration": 1800,
  "amount": 0,
  "call_time_limit": 14400,
  "ring_timeout": 45,
  "record": true,
  "record_file_format": "mp3",
  "recording_callback_url": "",
  "recording_callback_method": "POST",
  "interaction": null,
  "total_call_amount": 0,
  "total_call_count": 0,
  "total_call_billed_duration": 0,
  "total_session_amount": 0,
  "last_interaction_time": ""
}

The Interaction Object

The Interaction object is nested within a session. A masking session can contain multiple interactions. Each interaction within a session has a maximum of two communication legs, regardless of the direction of the call.

Attributes

string

URL of the call-leg resource created for the first party. This field is null if a call is exchanged between the Plivo virtual number and the second party but has not yet been initiated for the first party.

string

URL of the call-leg resource created for the second party. This field is null if a call is exchanged between the Plivo virtual number and the first party but has not yet been initiated for the second party.

string

URL of the recording resource for the interaction. This field will be null when one of the participants didn’t pick up the call.

Create a Session

Create a number masking session using the real phone numbers of two parties. Plivo returns a virtual number from your account that either party can call to connect anonymously.

POST https://api.plivo.com/v1/Account/{auth_id}/Masking/Session

Arguments

string

required

The actual phone number of the first party.

string

required

The actual phone number of the second party.

boolean

Specifies if the country of the virtual number must match the first_party number. Default: true.

string

Specifies the sub-account auth ID for which the session is created.

integer

Time in seconds after which session mapping ends. Default: 3600.

integer

Time in seconds after which the call disconnects. Default: 3600.

integer

Time in seconds after which ringing stops. Default: 120.

boolean

If true, Plivo calls first party immediately and bridges to second party. Default: false.

string

URL to receive session events and status updates.

string

HTTP method to invoke callback_url. Values: GET, POST. Default: POST.

boolean

Call recording status. Default: false. If true, recording starts after both parties answer.

string

URL where call recordings are sent.

string

Audio format for recording. Values: mp3, wav. Default: mp3.

string

HTTP method to invoke recording_callback_url. Values: GET, POST. Default: POST.

string

URL to .mp3 or .wav file played to first party before connecting.

string

URL to .mp3 or .wav file played to second party before connecting.

boolean

Specifies whether PIN authentication is necessary for unidentified callers. Default: false.

boolean

Indicates if Plivo generates the PIN. Only when is_pin_authentication_required is true. Default: false.

integer

Length of the PIN to be generated. Applicable when generate_pin is true. Default: 4, Min: 4, Max: 15.

string

The PIN for the first party. Must differ from second_party_pin. Length: 4-15 digits.

string

The PIN for the second party. Must differ from first_party_pin. Length: 4-15 digits.

string

URL for playback prompting PIN entry. Required when PIN is activated. Must be .mp3 or .wav.

integer

Number of PIN retries allowed. Values: 0-5. Default: 1.

integer

Wait time in seconds before retrying PIN. Default: 5, Min: 5, Max: 10.

string

URL for playback when incorrect PIN entered. Must be .mp3 or .wav.

string

URL for playback when unknown caller calls the virtual number. Must be .mp3 or .wav.

boolean

Requires PIN even for registered numbers. Only applies if PIN authentication is required. Default: false.

boolean

Allows session creation with only one party. Default: false.

integer

Cool-off period in seconds before the virtual number can be reused. Default: 0, Max: 3600.

The following parameters cannot be updated during an active session:

first_party, second_party
initiate_call_to_first_party
is_pin_authentication_required
pin_prompt_play, pin_retry, pin_retry_wait
incorrect_pin_play, unknown_caller_play
geomatch, subaccount

Example

import plivo

client = plivo.RestClient('<auth_id>', '<auth_token>')

response = client.masking_sessions.create_masking_session(
    first_party="+12025550000",
    second_party="+12025551111"
)
print(response)

const plivo = require('plivo');

const client = new plivo.Client('<auth_id>', '<auth_token>');

client.maskingSession.createMaskingSession(
    '+12025550000', '+12025551111',
    { callTimeLimit: 600 }
).then(response => console.log(response));

require 'plivo'

client = Plivo::RestClient.new('<auth_id>', '<auth_token>')

response = client.maskingsession.create(
    first_party: '+12025550000',
    second_party: '+12025551111'
)
puts response

<?php
require 'vendor/autoload.php';
use Plivo\RestClient;

$client = new RestClient('<auth_id>', '<auth_token>');

$response = $client->maskingSessions->createMaskingSession(
    '+12025550000',
    '+12025551111'
);
print_r($response);

import com.plivo.api.Plivo;
import com.plivo.api.models.maskingsession.MaskingSession;
import com.plivo.api.models.maskingsession.MaskingSessionCreateResponse;

Plivo.init("<auth_id>", "<auth_token>");

MaskingSessionCreateResponse response = MaskingSession
    .creator("+12025550000", "+12025551111")
    .create();
System.out.println(response);

using Plivo;

var api = new PlivoApi("<auth_id>", "<auth_token>");

var response = api.MaskingSession.Create(
    firstParty: "+12025550000",
    secondParty: "+12025551111"
);
Console.WriteLine(response);

package main

import (
    "fmt"
    "github.com/plivo/plivo-go/v7"
)

func main() {
    client, _ := plivo.NewClient("<auth_id>", "<auth_token>", &plivo.ClientOptions{})

    response, _ := client.MaskingSession.CreateMaskingSession(
        plivo.CreateMaskingSessionParams{
            FirstParty:  "+12025550000",
            SecondParty: "+12025551111",
        },
    )
    fmt.Printf("Response: %#v\n", response)
}

curl -X POST "https://api.plivo.com/v1/Account/{auth_id}/Masking/Session" \
    -H "Content-Type: application/json" \
    -u '<auth_id>:<auth_token>' \
    -d '{
        "first_party": "+12025550000",
        "second_party": "+12025551111"
    }'

Response

string

Unique identifier for the API request.

string

Unique identifier for the session.

string

Plivo phone number to be dialed for connecting with the other participant.

string

Status of the request. Returns Session created on successful session creation.

object

The created session object — see The Session Object.

{
  "api_id": "ae245217-f78e-4939-bc48-d4b8ef05cf66",
  "session_uuid": "4189591e-d004-4801-abdf-8893c15e5dcd",
  "virtual_number": "+912269947011",
  "message": "Session created",
  "session": {
    "first_party": "12025550000",
    "second_party": "12025551111",
    "virtual_number": "912269947011",
    "status": "active",
    "initiate_call_to_first_party": false,
    "session_uuid": "4189591e-d004-4801-abdf-8893c15e5dcd",
    "callback_url": "",
    "callback_method": "POST",
    "created_time": "2024-01-03 13:35:51 +0000 UTC",
    "modified_time": "2024-01-03 13:35:51 +0000 UTC",
    "expiry_time": "2024-01-03 14:05:51 +0000 UTC",
    "duration": 1800,
    "amount": 0,
    "call_time_limit": 14400,
    "ring_timeout": 45,
    "record": false,
    "record_file_format": "mp3",
    "recording_callback_url": "",
    "recording_callback_method": "POST",
    "interaction": null,
    "total_call_amount": 0,
    "total_call_count": 0,
    "total_call_billed_duration": 0,
    "total_session_amount": 0,
    "last_interaction_time": ""
  }
}

Retrieve a Session

Fetch details of an existing masking session.

GET https://api.plivo.com/v1/Account/{auth_id}/Masking/Session/{session_uuid}

Example

import plivo

client = plivo.RestClient('<auth_id>', '<auth_token>')

response = client.masking_sessions.get_masking_session('<session_uuid>')
print(response)

const plivo = require('plivo');

const client = new plivo.Client('<auth_id>', '<auth_token>');

client.maskingSession.getMaskingSession('<session_uuid>')
    .then(response => console.log(response));

require 'plivo'

client = Plivo::RestClient.new('<auth_id>', '<auth_token>')

response = client.maskingsession.get('<session_uuid>')
puts response

<?php
require 'vendor/autoload.php';
use Plivo\RestClient;

$client = new RestClient('<auth_id>', '<auth_token>');

$response = $client->maskingSessions->getMaskingSession('<session_uuid>');
print_r($response);

import com.plivo.api.Plivo;
import com.plivo.api.models.maskingsession.MaskingSession;

Plivo.init("<auth_id>", "<auth_token>");

MaskingSession response = MaskingSession.getter("<session_uuid>").get();
System.out.println(response);

using Plivo;

var api = new PlivoApi("<auth_id>", "<auth_token>");

var response = api.MaskingSession.Get(sessionUuid: "<session_uuid>");
Console.WriteLine(response);

package main

import (
    "fmt"
    "github.com/plivo/plivo-go/v7"
)

func main() {
    client, _ := plivo.NewClient("<auth_id>", "<auth_token>", &plivo.ClientOptions{})

    response, _ := client.MaskingSession.GetMaskingSession("<session_uuid>")
    fmt.Printf("Response: %#v\n", response)
}

curl "https://api.plivo.com/v1/Account/{auth_id}/Masking/Session/{session_uuid}" \
    -u '<auth_id>:<auth_token>'

Response

string

Unique identifier for the API request.

object

The session object — see The Session Object.

{
  "api_id": "678c8b24-b703-43aa-8690-d28e7f163d18",
  "response": {
    "first_party": "919003459051",
    "second_party": "918197241073",
    "virtual_number": "912269947011",
    "status": "expired",
    "initiate_call_to_first_party": false,
    "session_uuid": "c28b77d4-21e7-43bd-9447-04bfee92e651",
    "callback_url": "",
    "callback_method": "POST",
    "created_time": "2024-02-01 06:28:15 +0000 UTC",
    "modified_time": "2024-02-01 06:28:37 +0000 UTC",
    "expiry_time": "2024-02-01 06:58:15 +0000 UTC",
    "duration": 1800,
    "amount": 0,
    "call_time_limit": 14400,
    "ring_timeout": 45,
    "record": true,
    "record_file_format": "mp3",
    "recording_callback_url": "",
    "recording_callback_method": "POST",
    "interaction": null,
    "total_call_amount": 0,
    "total_call_count": 0,
    "total_call_billed_duration": 0,
    "total_session_amount": 0,
    "last_interaction_time": ""
  }
}

List All Sessions

Fetch details of all existing masking sessions.

GET https://api.plivo.com/v1/Account/{auth_id}/Masking/Session

Arguments

string

Filter by first party phone number.

string

Filter by second party phone number.

string

Filter by virtual number assigned for the session.

string

Filter by status. Values: active, expired, all. Default: all.

string

Filter sessions by creation time. Format: YYYY-MM-DD HH:MM[:ss[.uuuuuu]]. Supports variants: created_time__gt, created_time__gte, created_time__lt, created_time__lte. Default window: 7 days. Max: 30 days.

string

Filter sessions by expiry time. Format: YYYY-MM-DD HH:MM[:ss[.uuuuuu]]. Supports variants: expiry_time__gt, expiry_time__gte, expiry_time__lt, expiry_time__lte. Default window: 7 days. Max: 30 days.

string

Filter sessions by duration in seconds. Supports variants: duration__gt, duration__gte, duration__lt, duration__lte.

integer

Number of results per page. Min: 1, Max: 20. Default: 20.

integer

Number of results to skip. Used for pagination.

Example

import plivo

client = plivo.RestClient('<auth_id>', '<auth_token>')

response = client.masking_sessions.list_masking_session(status='active')
print(response)

const plivo = require('plivo');

const client = new plivo.Client('<auth_id>', '<auth_token>');

client.maskingSession.listMaskingSession({ limit: 10 })
    .then(response => console.log(response));

require 'plivo'

client = Plivo::RestClient.new('<auth_id>', '<auth_token>')

response = client.maskingsession.list()
puts response

<?php
require 'vendor/autoload.php';
use Plivo\RestClient;

$client = new RestClient('<auth_id>', '<auth_token>');

$response = $client->maskingSessions->listMaskingSession(['status' => 'active']);
print_r($response);

import com.plivo.api.Plivo;
import com.plivo.api.models.base.ListResponse;
import com.plivo.api.models.maskingsession.MaskingSession;

Plivo.init("<auth_id>", "<auth_token>");

ListResponse<MaskingSession> response = MaskingSession.lister().list();
System.out.println(response);

using Plivo;

var api = new PlivoApi("<auth_id>", "<auth_token>");

var response = api.MaskingSession.List();
Console.WriteLine(response);

package main

import (
    "fmt"
    "github.com/plivo/plivo-go/v7"
)

func main() {
    client, _ := plivo.NewClient("<auth_id>", "<auth_token>", &plivo.ClientOptions{})

    response, _ := client.MaskingSession.ListMaskingSession(
        plivo.ListSessionFilterParams{Limit: 10},
    )
    fmt.Printf("Response: %#v\n", response)
}

curl "https://api.plivo.com/v1/Account/{auth_id}/Masking/Session/?status=active" \
    -u '<auth_id>:<auth_token>'

Response

string

Unique identifier for the API request.

object

Object containing pagination metadata (meta: limit, offset, total_count, and next/previous page URLs) and an objects array of session objects — see The Session Object.

{
  "api_id": "7d962130-8eb6-49f1-920b-ae4609bf6dfe",
  "response": {
    "meta": {
      "limit": 20,
      "next": null,
      "offset": 0,
      "previous": null,
      "total_count": 1
    },
    "objects": [
      {
        "amount": 0,
        "call_time_limit": 14400,
        "callback_method": "POST",
        "callback_url": "",
        "created_time": "2024-02-01 06:28:15 +0000 UTC",
        "duration": 1800,
        "expiry_time": "2024-02-01 06:58:15 +0000 UTC",
        "first_party": "919003459051",
        "initiate_call_to_first_party": false,
        "interaction": null,
        "last_interaction_time": "",
        "modified_time": "2024-02-01 06:28:37 +0000 UTC",
        "record": true,
        "record_file_format": "mp3",
        "recording_callback_method": "POST",
        "recording_callback_url": "",
        "resource_uri": "/v1/Account/MAOTQ3NGFLNZRMZME1MT/Masking/Session/c28b77d4-21e7-43bd-9447-04bfee92e651/",
        "ring_timeout": 45,
        "second_party": "918197241073",
        "session_uuid": "c28b77d4-21e7-43bd-9447-04bfee92e651",
        "status": "expired",
        "total_call_amount": 0,
        "total_call_billed_duration": 0,
        "total_call_count": 0,
        "total_session_amount": 0,
        "virtual_number": "912269947011"
      }
    ]
  }
}

Update a Session

Update an existing masking session.

POST https://api.plivo.com/v1/Account/{auth_id}/Masking/Session/{session_uuid}

Arguments

integer

Time in seconds after which the session mapping will end. Default: 3600.

integer

Time in seconds after which the call will be disconnected. Default: 3600.

integer

Time in seconds after which the ring will be disconnected. Default: 120.

string

URL to receive session events and status updates.

string

HTTP verb to invoke callback_url. Values: GET, POST. Default: POST.

boolean

Recording status for phone calls. Default: false.

string

URL to which the call recording is sent.

string

Audio format for the recording. Values: mp3, wav. Default: mp3.

string

HTTP verb to invoke recording_callback_url. Values: GET, POST. Default: POST.

string

URL that returns an .mp3 or .wav file to be played to the first party.

string

URL that returns an .mp3 or .wav file to be played to the second party.

string

The phone number of the first participant. Only applicable when session was created with create_session_with_single_party set to true.

string

The phone number of the second participant. Only applicable when session was created with create_session_with_single_party set to true.

Example

import plivo

client = plivo.RestClient('<auth_id>', '<auth_token>')

response = client.masking_sessions.update_masking_session(
    session_uuid='<session_uuid>',
    call_time_limit=3600,
    record=True
)
print(response)

const plivo = require('plivo');

const client = new plivo.Client('<auth_id>', '<auth_token>');

client.maskingSession.updateMaskingSession('<session_uuid>', {
    sessionExpiry: 120
}).then(response => console.log(response));

require 'plivo'

client = Plivo::RestClient.new('<auth_id>', '<auth_token>')

response = client.maskingsession.update(
    '<session_uuid>',
    { call_time_limit: 1440, record: true }
)
puts response

<?php
require 'vendor/autoload.php';
use Plivo\RestClient;

$client = new RestClient('<auth_id>', '<auth_token>');

$response = $client->maskingSessions->updateMaskingSession(
    '<session_uuid>',
    ['call_time_limit' => 3600]
);
print_r($response);

import com.plivo.api.Plivo;
import com.plivo.api.models.maskingsession.MaskingSession;
import com.plivo.api.models.maskingsession.MaskingSessionUpdateResponse;

Plivo.init("<auth_id>", "<auth_token>");

MaskingSessionUpdateResponse response = MaskingSession.updater("<session_uuid>")
    .callTimeLimit(14400)
    .record(true)
    .update();
System.out.println(response);

using Plivo;

var api = new PlivoApi("<auth_id>", "<auth_token>");

var response = api.MaskingSession.Update(
    sessionUuid: "<session_uuid>",
    sessionExpiry: 6000
);
Console.WriteLine(response);

package main

import (
    "fmt"
    "github.com/plivo/plivo-go/v7"
)

func main() {
    client, _ := plivo.NewClient("<auth_id>", "<auth_token>", &plivo.ClientOptions{})

    response, _ := client.MaskingSession.UpdateMaskingSession(
        plivo.UpdateMaskingSessionParams{SessionExpiry: 120},
        "<session_uuid>",
    )
    fmt.Printf("Response: %#v\n", response)
}

curl -X POST "https://api.plivo.com/v1/Account/{auth_id}/Masking/Session/{session_uuid}" \
    -H "Content-Type: application/json" \
    -u '<auth_id>:<auth_token>' \
    -d '{"record": true}'

Response

string

Unique identifier for the API request.

string

Status of the request. Returns Session updated on a successful update.

object

The updated session object — see The Session Object.

{
  "api_id": "32d333cb-3709-4b9b-b27b-3296aca6e1cc",
  "message": "Session updated",
  "session": {
    "first_party": "919003459051",
    "second_party": "918197241073",
    "virtual_number": "912269947011",
    "status": "active",
    "initiate_call_to_first_party": false,
    "session_uuid": "c28b77d4-21e7-43bd-9447-04bfee92e651",
    "callback_url": "",
    "callback_method": "POST",
    "created_time": "2024-02-01 06:28:15 +0000 UTC",
    "modified_time": "2024-02-01 06:28:37 +0000 UTC",
    "expiry_time": "2024-02-01 06:58:15 +0000 UTC",
    "duration": 1800,
    "amount": 0,
    "call_time_limit": 14400,
    "ring_timeout": 45,
    "record": true,
    "record_file_format": "mp3",
    "recording_callback_url": "",
    "recording_callback_method": "POST",
    "interaction": null,
    "total_call_amount": 0,
    "total_call_count": 0,
    "total_call_billed_duration": 0,
    "total_session_amount": 0,
    "last_interaction_time": ""
  }
}

Expire a Session

Terminate an ongoing session and mark it as expired.

DELETE https://api.plivo.com/v1/Account/{auth_id}/Masking/Session/{session_uuid}

Example

import plivo

client = plivo.RestClient('<auth_id>', '<auth_token>')

response = client.masking_sessions.delete_masking_session('<session_uuid>')
print(response)

const plivo = require('plivo');

const client = new plivo.Client('<auth_id>', '<auth_token>');

client.maskingSession.deleteMaskingSession('<session_uuid>')
    .then(response => console.log(response));

require 'plivo'

client = Plivo::RestClient.new('<auth_id>', '<auth_token>')

response = client.maskingsession.delete('<session_uuid>')
puts response

<?php
require 'vendor/autoload.php';
use Plivo\RestClient;

$client = new RestClient('<auth_id>', '<auth_token>');

$response = $client->maskingSessions->deleteMaskingSession('<session_uuid>');
print_r($response);

import com.plivo.api.Plivo;
import com.plivo.api.models.maskingsession.MaskingSession;

Plivo.init("<auth_id>", "<auth_token>");

MaskingSession.deleter("<session_uuid>").delete();

using Plivo;

var api = new PlivoApi("<auth_id>", "<auth_token>");

var response = api.MaskingSession.Delete(sessionUuid: "<session_uuid>");
Console.WriteLine(response);

package main

import (
    "fmt"
    "github.com/plivo/plivo-go/v7"
)

func main() {
    client, _ := plivo.NewClient("<auth_id>", "<auth_token>", &plivo.ClientOptions{})

    response, _ := client.MaskingSession.DeleteMaskingSession("<session_uuid>")
    fmt.Printf("Response: %#v\n", response)
}

curl -X DELETE "https://api.plivo.com/v1/Account/{auth_id}/Masking/Session/{session_uuid}" \
    -u '<auth_id>:<auth_token>'

Session Callbacks

Session Status Callback

Configure the callback_url to receive important session events and status updates.

Events

event

Triggered when the first party answers the call.

event

Triggered when the second party’s phone starts ringing.

event

Triggered when the second party answers the call.

event

Triggered when the second party disconnects the call.

event

Triggered when the first party disconnects the call.

event

Triggered when the PIN authentication status is success, failed, or if the call is from an authorized caller.

event

Triggered when the session expires.

event

Triggered when the session call is done.

Callback Attributes

string

Event that triggered this callback.

string

Timestamp in UTC at which the event occurred.

string

Unique ID of the masking session.

string

Actual from number used to interact with the virtual number.

string

Actual to number dialing out from the virtual number.

string

The virtual number used in the session.

string

Status of the PIN authentication. Values: success, failed, AuthorizedCaller.

integer

Indicates the PIN retry counter due to incorrect PIN input.

string

Total amount incurred for the call.

string

Duration in seconds for which the call was billed.

string

Actual duration of the call in seconds.

string

Reason for the call termination.

integer

A unique integer code for the termination cause.

string

Indicates the sequence of the callback. Helpful for sorting events.

Session Recording Callback

Configure the recording_callback_url to receive recording-related callback events.

Events

event

Triggered when the first party and the second party are connected via the virtual phone number and the recording begins.

event

Triggered when one of the parties disconnects the call.

event

Triggered when the record attribute is set to true but the recording could not be started.

Recording Callback Attributes

string

Event that triggered this callback.

string

Timestamp at which the event occurred.

string

Unique ID of the masking session.

string

Actual from number used to interact with the virtual number.

string

Actual to number dialing out from the virtual number.

string

The virtual number used in the session.

string

Unique identifier of the recording file.

string

Actual media URL path of the recording.

string

Complete URL path to the recording resource URL.

string

Duration of recording in seconds.

string

UTC Timestamp at which the recording started.

string

UTC Timestamp at which the recording ended.

string

Format of the recording. Values: .mp3, .wav.

string

Indicates the sequence of the callback.

Concepts

API Reference

The Session Object

Attributes

Example Object

The Interaction Object

Attributes

Create a Session

Arguments

Example

Response

Retrieve a Session

Example

Response

List All Sessions

Arguments

Example

Response

Update a Session

Arguments

Example

Response

Expire a Session

Example

Session Callbacks

Session Status Callback

Events

Callback Attributes

Session Recording Callback

Events

Recording Callback Attributes