Subaccounts - Plivo

What: Subaccounts are isolated environments under your main Plivo account — each with its own Auth ID/Auth Token, separate call/message logs, and independent webhooks — for multi-tenant SaaS, resellers, and dev/staging/production separation
Billing: All charges deduct from the parent account’s balance; subaccounts have no separate payment methods
Access: Subaccount credentials (Auth ID prefix SA) reach only their own resources; the main account (MA) can access all resources and all subaccounts
Numbers: Each phone number belongs to one account only; numbers transfer to the main account when a subaccount is deleted (unless cascade=true)

Subaccounts let you create isolated environments under your main Plivo account.

How Subaccounts Work

Each subaccount has:

All charges deduct from the parent account balance.

Use Case	Description
Multi-tenant SaaS	Isolate each customer’s traffic and logs
Reseller/White-label	Manage client accounts, track usage for billing
Environment separation	Separate dev, staging, production
Department tracking	Track usage by business unit

Subaccounts share the main account’s credit balance:

Account Type	Auth ID Prefix	Access
Main account	`MA`	All resources + all subaccounts
Subaccount	`SA`	Only its own resources

Subaccounts cannot access main account or other subaccount resources.

⌘I