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  • What: Isolated environments under your main Plivo account, each with its own Auth ID/Token, logs, and webhooks.
  • When: Use for multi-tenant SaaS, resellers, or dev/staging/production separation. All billing rolls up to the parent account.
Subaccounts let you create isolated environments under your main Plivo account.

How Subaccounts Work

Each subaccount has:
  • Unique Auth ID and Auth Token
  • Separate call/message logs
  • Independent webhooks
All charges deduct from the parent account balance.

Use Cases


Billing

Subaccounts share the main account’s credit balance:
  • All charges deduct from main account
  • No separate payment methods per subaccount
  • Track usage per subaccount via API for client invoicing

Credentials

Subaccounts cannot access main account or other subaccount resources.

Phone Numbers

  • Assign numbers when renting or transfer later
  • Each number belongs to one account only
  • Numbers transfer to main account when subaccount deleted (unless cascade=true)