- Forward an incoming call on a Plivo number to a mobile or a landline number.
- Make an outbound call to an agent and then bridge the call to a client’s number for call center use cases.
- Enable click to call, where you input a number on a web-based form and request a connection with another person.
Note: When dialing multiple numbers simultaneously, if
confirmSound
and confirmKey
are specified for the Dial element, the number that confirms the key correctly is bridged and all others fail.Attributes
sendDigitsstring | Tells the API to play DTMF tones when the call is answered. This is useful when dialing a phone number and an extension. The API dials the number, and when the automated system picks up, it sends DTMF tones to connect to the extension. Allowed values: any digits and the |
sendOnPreanswerboolean | If set to Allowed values: |