- On the Choose your use case overlay, select Call Forwarding, then click the Create Application button to display the PHLO canvas.
- Click the information (“i”) icon at the top of the Call Forward_1 node to display the Information panel, then click on the Configuration tab at the top of that panel.
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Edit the forwarding details. From sets the caller ID of the caller, and is set by default to the variable
{{Start.call.from}}
, which contains the caller ID sent by the carrier.You may choose to edit the field and replace it with a static phone number. If you do this, the static phone number will be the caller ID on all forwarded calls. -
Update To to the destination number for the forwarded calls.
Enter the destination number with country code. To enter multiple numbers, separate them with commas.
- Click on Validate to save your settings.
- Optionally, edit the PHLO name in the top left corner.
- Click the Save button to save the PHLO.