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To make a call, navigate to the contact you want to call to. Under the phone number in the left pane click Call, then select Plivo from the drop-down menu.

Navigate To Your Contact List And Make Calls

You’ll be asked to choose one of the Plivo numbers as the caller ID for the call. Once you select the phone number, EngageBay will call the contact’s phone number using Plivo as the voice provider in the background.

Choose Your Plivo Number As The Caller ID For The Call