Latest Legacy

Call status

Plivo sends a call status to request URLs under the CallStatus key. Your application can make decisions about how to process a call based on this status.

Plivo will send one of these values under the CallStatus parameter:

List of CallStatus values

in-progress string

The call was answered and is currently in progress. Calls under this status can be explicitly terminated using the Hangup API.

completed string

The call was completed. It was either terminated using the Hangup API or ended by one of the parties in the call.

ringing string

The call is currently ringing. This status is sent to the Ring URL.

no-answer string

The call wasn’t answered by the recipient. Your application must have the logic to parse this parameter and take actions based on it.

busy string

The recipient is busy on another call. You may retry after some time.

cancel string

The call was canceled by the caller

timeout string

There was a timeout while connecting your call, caused by either an issue with one of the terminating carriers or network lag in our system.