> ## Documentation Index
> Fetch the complete documentation index at: https://plivo.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Get Started with Ruby

> Send your first SMS using Ruby and Sinatra with Plivo APIs

<Tabs>
  <Tab title="Ruby Sinatra">
    # Get Started with Ruby Using the Sinatra Framework

    ## Sign up for a Plivo account

    When you [sign up with Plivo](https://cx.plivo.com/signup), we give you a free trial account and free credits to experiment with and learn about our services. You can [add a number](https://cx.plivo.com/phone-numbers) to your account to start testing the full range of our voice and SMS service features.

    Follow these steps to get a free trial account:

    1. [Sign up](https://cx.plivo.com/signup) with your work email address.
    2. Check your inbox for an activation email message from Plivo. Click on the link in the message to activate your account.
    3. Enter your mobile number to complete the phone verification step.

    ### Sign up with your work email address

    <Frame>
      <img src="https://mintcdn.com/plivo/Ac6PoKJHHxDx1U63/images/signup.png?fit=max&auto=format&n=Ac6PoKJHHxDx1U63&q=85&s=56190e6fffc6ae0c70dba8c7c69f435b" width="1440" height="900" data-path="images/signup.png" />
    </Frame>

    If you have any issues creating a Plivo account, please contact our [support team](https://support.plivo.com/hc/en-us/) for assistance.

    To get started, try sending an SMS message either by using our API and XML documents, or via {/* [PHLO](/phlo/) */}, our visual design tool, which allows you to create message flows using an intuitive canvas and deploy them with few clicks.

    <Tabs>
      <Tab title="Using API">
        ## Install Ruby, Sinatra, and the Plivo Ruby SDK

        You must set up and install Ruby, Sinatra, and Plivo’s Ruby SDK before you send your first SMS message.

        ### Install Ruby

        [Download and install Ruby](https://www.ruby-lang.org/en/documentation/installation/) from its official site.

        ### Install Sinatra

        ```shell theme={null}
        $ gem install sinatra
        ```

        ### Install the Plivo Ruby SDK

        Create a project directory and change into it.

        ```sh theme={null}
        $ mkdir myrubyapp
        $ cd myrubyapp
        ```

        Edit the Gemfile and add this line.

        ```shell theme={null}
        gem 'plivo', '~> 4.24.0'
        ```

        ```ruby theme={null}
          gem 'plivo', '>= 4.3.0'
          gem 'sinatra', '~> 2.1'
        ```

        Then install the Plivo Ruby gem into the bundle.

        ```shell theme={null}
        $ bundle install
        ```

        Or install it yourself.

        ```sh theme={null}
        $ gem install plivo
        $ gem install sinatra
        ```

        ## Send your first outbound SMS/MMS message

        You must have a Plivo phone number to send messages to the US or Canada; you can rent a Plivo number from Phone Numbers > [Buy Numbers](https://cx.plivo.com/phone-numbers) on the Plivo console or via the [Numbers API](/numbers/api/phone-number/#buy-a-phone-number).

        ### Set up a Sinatra server

        Create a file called `SendSMS.rb` and paste into it this code.

        <Tabs>
          <Tab title="SMS">
            ```rb theme={null}
            require "sinatra"
            require 'rubygems'
            require 'plivo'

            include Plivo

            get "/send_sms/" do
            	client = RestClient.new("<auth_id>", "<auth_token>")
            	response = client.messages.create(
            		'<sender_id>',
            		['<destination_number>'],
            		'Hello, from Sinatra!'
            	)
            	puts response
            end
            ```
          </Tab>

          <Tab title="MMS">
            ```rb theme={null}
            require "sinatra"
            require 'rubygems'
            require 'plivo'

            include Plivo

            get "/send_mms/" do
            	client = RestClient.new("<auth_id>", "<auth_token>")
            	response = client.messages.create(
            		'<sender_id>',
            		['<destination_number>'],
            		'Hello, MMS from Sinatra!',
            		{
            			type: "mms",
            			media_urls:['https://media.giphy.com/media/26gscSULUcfKU7dHq/source.gif'],
            			media_ids:['801c2056-33ab-499c-80ef-58b574a462a2']
            		}
            	)
            	puts response
            ```
          </Tab>
        </Tabs>

        Replace the auth placeholders with your authentication credentials from the [Plivo console](https://cx.plivo.com/home). Replace the phone number placeholders with actual phone numbers in [E.164 format](https://en.wikipedia.org/wiki/E.164) (for example, +12025551234). In countries other than the US and Canada you can use a [sender ID](/messaging/concepts/sender-id-usage/) for the message source.

        <Note>
          **Note:**
          We recommend that you store your credentials in the `auth_id` and `auth_token` environment variables to avoid the possibility of accidentally committing them to source control. If you do this, you can initialize the client with no arguments and Plivo will automatically fetch the values from the environment variables. You can use `ENV` to store environment variables and fetch them when initializing the client.
        </Note>

        ### Test

        Save the file and run it.

        ```shell theme={null}
        $ ruby SendSMS.rb
        ```

        ## Receive your first inbound SMS/MMS message

        To receive incoming messages, you must have a Plivo phone number that supports SMS; you can rent numbers from the [Numbers](https://cx.plivo.com/phone-numbers) page of the Plivo console or by using the [Numbers API](/numbers/).

        ### Set up a Sinatra server

        Create a file called `receive_sms.rb` and paste into it this code.

        <Tabs>
          <Tab title="SMS">
            ```rb theme={null}
            require "sinatra"

            get "/receive_sms/" do
            	from_number = params[:From]
            	to_number = params[:To]
            	text = params[:Text]
            	puts "Message received - From: #{from_number}, To: #{to_number}, Text: #{text}"
            end
            ```
          </Tab>

          <Tab title="MMS">
            ```rb theme={null}
            require "sinatra"

            get "/receive_sms/" do
            	from_number = params[:From]
            	to_number = params[:To]
            	text = params[:Text]
              media_url = params[:Media0]
            	puts "Message received - From: #{from_number}, To: #{to_number}, Text: #{text}, Media: #{media_url}"
            end
            ```
          </Tab>
        </Tabs>

        Save the file and run it.

        ```shell theme={null}
        $ ruby receive_sms.rb
        ```

        You should see your basic server application in action at [http://localhost:4567/receive\_sms/](http://localhost:4567/receive_sms/).

        ### Expose your local server to the internet

        To receive incoming messages, your local server must connect with Plivo API services. For that, we recommend using [ngrok](https://ngrok.com/download), which exposes local servers running behind NATs and firewalls to the public internet over secure tunnels. Using ngrok, you can set webhooks that can talk to the Plivo server.

        <Frame>
          <img src="https://mintcdn.com/plivo/M2NzHE_bNZbCm0gd/images/ngrok-diagram.png?fit=max&auto=format&n=M2NzHE_bNZbCm0gd&q=85&s=b2ef4b4d52c133d126fd0d4303c33a61" alt="ngrok block diagram" width="1626" height="601" data-path="images/ngrok-diagram.png" />
        </Frame>

        Run ngrok on the command line, specifying the port that  hosts the application on which you want to receive messages (80 in this case):

        ```shell theme={null}
        $ ./ngrok http 80
        ```

        This starts the ngrok server on your local server. Ngrok will display a forwarding link that you can use as a webhook to access your local server over the public network.

        <Frame>
          <img src="https://mintcdn.com/plivo/M2NzHE_bNZbCm0gd/images/ngrok.png?fit=max&auto=format&n=M2NzHE_bNZbCm0gd&q=85&s=ce35ccb7eebdb2af565a2a3a2cf2be18" alt="Sample ngrok CLI" width="786" height="238" data-path="images/ngrok.png" />
        </Frame>

        Now people can send messages to your Plivo number.

        ### Create a Plivo application to receive messages

        Associate the controller you created with Plivo by creating a Plivo application. Visiting Messaging > [Applications](https://cx.plivo.com/xml-applications) and click **Add New Application**. You can also use Plivo's [Application API](/account/api/application/#create-an-application).

        Give your application a name — we called ours `Receive SMS`. Enter the server URL you want to use (for example `https://<yourdomain>.com/receive_sms/`) in the `Message URL` field and set the method to `POST`. Click **Create Application** to save your application.

        <Frame>
          <img src="https://mintcdn.com/plivo/2OFvQXVNT3srKLUy/images/create_SMS_app.jpg?fit=max&auto=format&n=2OFvQXVNT3srKLUy&q=85&s=665006f2112a8e6113716029adfbf2a7" alt="Create Application" width="1440" height="785" data-path="images/create_SMS_app.jpg" />
        </Frame>

        ### Assign a Plivo number to your application

        Navigate to the [Numbers](https://cx.plivo.com/phone-numbers) page and select the phone number you want to use for this application.

        From the Application Type drop-down, select `XML Application`.

        From the Plivo Application drop-down, select `Receive SMS` (the name we gave the application).

        Click **Update Number** to save.

        <Frame>
          <img src="https://mintcdn.com/plivo/NFI9_HRHTMInDf93/images/assign_SMS_app.jpg?fit=max&auto=format&n=NFI9_HRHTMInDf93&q=85&s=94324dc41c7e8ade7a60c98e5fe20094" alt="Assign Phone Number to Receive SMS App" width="1440" height="785" data-path="images/assign_SMS_app.jpg" />
        </Frame>

        ### Test

        Send a text message to the Plivo number you specified using any phone.

        ## Reply to an incoming SMS/MMS message

        To receive incoming messages, you must have a Plivo phone number that supports SMS; you can rent numbers from the [Numbers](https://cx.plivo.com/phone-numbers) page of the Plivo console or by using the [Numbers API](/numbers/).

        ### Set up a Sinatra server

        Create a file called `reply_sms.rb` and paste the following code.

        ```rb theme={null}
        require "plivo"
        require "sinatra"

        include Plivo
        include Plivo::XML

        get "/reply_to_sms/" do
        	from_number = params[:From]
        	to_number = params[:To]
        	text = params[:Text]
        	puts "Message received - From: #{from_number}, To: #{to_number}, Text: #{text}"

        	# send the details to generate an XML
        	response = Response.new
        	params = {
        		src: to_number,
        		dst: from_number,
        	}
        	message_body = "This is an automatic response"
        	response.addMessage(message_body, params)
        	xml = PlivoXML.new(response)
        	
        	content_type "application/xml"
        	return xml.to_s()
        end
        ```

        If you haven’t done so already, [expose your local server to the internet](/sdk/server/set-up-ruby-dev-environment-api-messaging/#ngrok-setup).

        ### Create a Plivo application to reply to messages

        Associate the controller you created with Plivo by creating a Plivo application. Visiting Messaging > [Applications](https://cx.plivo.com/xml-applications) and click **Add New Application**. You can also use Plivo's [Application API](/account/api/application/#create-an-application).

        Give your application a name — we called ours `Reply Incoming SMS`. Enter the server URL you want to use (for example `http://<yourdomain>.com/replysms/`) in the `Message URL` field and set the method to `POST`. Click **Create Application** to save your application.

        <Frame>
          <img src="https://mintcdn.com/plivo/2OFvQXVNT3srKLUy/images/create_reply_sms.png?fit=max&auto=format&n=2OFvQXVNT3srKLUy&q=85&s=0371a975aa748267124e9ea9debc7a0f" alt="Create Application" width="1440" height="822" data-path="images/create_reply_sms.png" />
        </Frame>

        ### Assign a Plivo number to your application

        Navigate to the [Numbers](https://cx.plivo.com/phone-numbers) page and select the phone number you want to use for this application.

        From the Application Type drop-down, select `XML Application`.

        From the Plivo Application drop-down, select `Reply Incoming SMS` (the name we gave the application).

        Click **Update Number** to save.

        ### Test

        Send a text message to the Plivo number you specified using any phone. You should receive a reply.

        ## More use cases

        We illustrate [more than a dozen use cases](/messaging/use-cases/send-an-sms/ruby/) with code for both API/XML and PHLO on our documentation pages.
      </Tab>
    </Tabs>
  </Tab>

  <Tab title="Ruby on Rails">
    # Get Started with the Ruby on Rails Framework

    ## Sign up for a Plivo account

    When you [sign up with Plivo](https://cx.plivo.com/signup), we give you a free trial account and free credits to experiment with and learn about our services. You can [add a number](https://cx.plivo.com/phone-numbers) to your account to start testing the full range of our voice and SMS service features.

    Follow these steps to get a free trial account:

    1. [Sign up](https://cx.plivo.com/signup) with your work email address.
    2. Check your inbox for an activation email message from Plivo. Click on the link in the message to activate your account.
    3. Enter your mobile number to complete the phone verification step.

    ### Sign up with your work email address

    <Frame>
      <img src="https://mintcdn.com/plivo/Ac6PoKJHHxDx1U63/images/signup.png?fit=max&auto=format&n=Ac6PoKJHHxDx1U63&q=85&s=56190e6fffc6ae0c70dba8c7c69f435b" width="1440" height="900" data-path="images/signup.png" />
    </Frame>

    If you have any issues creating a Plivo account, please contact our [support team](https://support.plivo.com/hc/en-us/) for assistance.

    To get started, try sending an SMS message either by using our API and XML documents, or via {/* [PHLO](/phlo/) */}, our visual design tool, which allows you to create message flows using an intuitive canvas and deploy them with few clicks.

    <Tabs>
      <Tab title="Using API">
        ## Install Ruby, Rails, and the Plivo Ruby SDK

        You must set up and install Ruby, Rails, and Plivo’s Ruby SDK before you send your first SMS message.

        ### Install Ruby

        [Download and install Ruby](https://www.ruby-lang.org/en/documentation/installation/) from its official site.

        ### Install Rails

        ```shell theme={null}
        $ gem install rails
        ```

        ### Create a Rails project

        Create a Rails project to autogenerate code in the Ruby on Rails folder structure.

        ```shell theme={null}
        $ rails new plivotest
        ```

        This command creates a `plivotest` directory with the necessary folders and files for development.

        ### Install the Plivo gem

        Edit the Gemfile and add this line.

        ```shell theme={null}
        $ gem 'plivo', '~> 4.25.1'
        ```

        Then install the Plivo Ruby gem into the bundle.

        ```shell theme={null}
        $ bundle install
        ```

        ## Send your first outbound SMS/MMS message

        You must have a Plivo phone number to send messages to the US or Canada; you can rent a Plivo number from Phone Numbers > [Buy Numbers](https://cx.plivo.com/phone-numbers) on the Plivo console or via the [Numbers API](/numbers/api/phone-number/#buy-a-phone-number).

        ### Create a Rails controller

        Run this command in the project directory.

        ```shell theme={null}
        $ rails generate controller Plivo sms
        ```

        This command generates a controller named plivo\_controller in the app/controllers/ directory and a respective view in the app/views/plivo directory. We can delete the view as we don’t need it.

        ```shell theme={null}
        $ rm app/views/plivo/sms.html.erb
        ```

        Edit app/controllers/plivo\_controller.rb and paste into it this code.

        <Tabs>
          <Tab title="SMS">
            ```rb theme={null}
            include Plivo
            include Plivo::Exceptions

            class PlivoController < ApplicationController
            	def outbound
            		api = RestClient.new("<auth_id>","<auth_token>")
            		response = api.messages.create(
            			src:'<sender_id>',
            			dst:'<destination_number>',
            			text:'Hello, from Rails!'
            		)
            		puts response
            		render json: response.to_s
            	end
            end
            ```
          </Tab>

          <Tab title="MMS">
            ```rb theme={null}
            include Plivo
            include Plivo::Exceptions

            class PlivoController < ApplicationController
            	def outbound
            		api = RestClient.new("<auth_id>","<auth_token>")
            		response = api.messages.create(
            			src:'<sender_id>',
            			dst:'<destination_number>',
            			text:'Hello, MMS from Rails!',
            			media_urls:['https://media.giphy.com/media/26gscSULUcfKU7dHq/source.gif'],
            			type: "mms",
            			media_ids:['801c2056-33ab-499c-80ef-58b574a462a2']
            		)
            		puts response
            		render json: response.to_s
            	end
            end
            ```
          </Tab>
        </Tabs>

        Replace the auth placeholders with your authentication credentials from the [Plivo console](https://cx.plivo.com/home). Replace the phone number placeholders with actual phone numbers in [E.164 format](https://en.wikipedia.org/wiki/E.164) (for example, +12025551234). In countries other than the US and Canada you can use a [sender ID](/messaging/concepts/sender-id-usage/) for the message source.

        <Note>
          **Note:**
          We recommend that you store your credentials in the `auth_id` and `auth_token` environment variables to avoid the possibility of accidentally committing them to source control. If you do this, you can initialize the client with no arguments and Plivo will automatically fetch the values from the environment variables. You can use `ENV` to store environment variables and fetch them when initializing the client.
        </Note>

        ### Add a route

        Edit config/routes.rb and change the line

        ```shell theme={null}
        get 'plivo/sms' 
        ```

        to

        ```shell theme={null}
        get 'plivo/outbound'
        ```

        ### Test

        Run your code.

        ```shell theme={null}
        $ rails server
        ```

        ## Receive your first inbound SMS/MMS message

        To receive incoming messages, you must have a Plivo phone number that supports SMS; you can rent numbers from the [Numbers](https://cx.plivo.com/phone-numbers) page of the Plivo console or by using the [Numbers API](/numbers/).

        ### Edit the Rails controller

        Edit the app/controllers/plivo\_controller.rb file generated earlier and add paste this code into the PlivoController class after the outbound function.

        <Tabs>
          <Tab title="SMS">
            ```rb theme={null}
            def inbound
                from_number = params[:From]
                  to_number = params[:To]
                  text = params[:Text]
                  puts "Message received - From: #{from_number}, To: #{to_number}, Text: #{text}"
            end
            ```
          </Tab>

          <Tab title="MMS">
            ```rb theme={null}
            def inbound
                from_number = params[:From]
                  to_number = params[:To]
                  text = params[:Text]
                  media_url = params[:Media0]
                  puts "Message received - From: #{from_number}, To: #{to_number}, Text: #{text}, Media: #{media_url}"
            end
            ```
          </Tab>
        </Tabs>

        ### Add a route

        Edit config/routes.rb and add this line after the outbound route we added earlier.

        ```shell theme={null}
        get 'plivo/inbound'
        ```

        Run your code.

        ```shell theme={null}
        $ rails server
        ```

        You should see your basic server application in action at /plivo/inbound/.

        ### Expose your local server to the internet

        To receive incoming messages, your local server must connect with Plivo API services. For that, we recommend using [ngrok](https://ngrok.com/download), which exposes local servers running behind NATs and firewalls to the public internet over secure tunnels. Using ngrok, you can set webhooks that can talk to the Plivo server.

        <Frame>
          <img src="https://mintcdn.com/plivo/M2NzHE_bNZbCm0gd/images/ngrok-diagram.png?fit=max&auto=format&n=M2NzHE_bNZbCm0gd&q=85&s=b2ef4b4d52c133d126fd0d4303c33a61" alt="ngrok block diagram" width="1626" height="601" data-path="images/ngrok-diagram.png" />
        </Frame>

        <Note>
          **Note:** Before starting the service, add ngrok in the config.hosts list in the config/environments/development.rb file in your project. You will see *Blocked host* errors if you fail to do this.
        </Note>

        ```shell theme={null}
        # Whitelist ngrok domain
        config.hosts << /[a-z0-9]+\.ngrok\.io/
        ```

        Run ngrok on the command line, specifying the port that  hosts the application on which you want to receive messages (3000 in this case):

        ```shell theme={null}
        $ ./ngrok http 3000
        ```

        This starts the ngrok server on your local server. Ngrok will display a forwarding link that you can use as a webhook to access your local server over the public network.

        <Frame>
          <img src="https://mintcdn.com/plivo/M2NzHE_bNZbCm0gd/images/ngrok.png?fit=max&auto=format&n=M2NzHE_bNZbCm0gd&q=85&s=ce35ccb7eebdb2af565a2a3a2cf2be18" alt="Sample ngrok CLI" width="786" height="238" data-path="images/ngrok.png" />
        </Frame>

        Now people can send messages to your Plivo number.

        ### Create a Plivo application to receive messages

        Associate the controller you created with Plivo by creating a Plivo application. Visiting Messaging > [Applications](https://cx.plivo.com/xml-applications) and click **Add New Application**. You can also use Plivo's [Application API](/account/api/application/#create-an-application).

        Give your application a name — we called ours `Receive SMS`. Enter the server URL you want to use (for example `https://<yourdomain>.com/receive_sms/`) in the `Message URL` field and set the method to `POST`. Click **Create Application** to save your application.

        <Frame>
          <img src="https://mintcdn.com/plivo/2OFvQXVNT3srKLUy/images/create_SMS_app.jpg?fit=max&auto=format&n=2OFvQXVNT3srKLUy&q=85&s=665006f2112a8e6113716029adfbf2a7" alt="Create Application" width="1440" height="785" data-path="images/create_SMS_app.jpg" />
        </Frame>

        ### Assign a Plivo number to your application

        Navigate to the [Numbers](https://cx.plivo.com/phone-numbers) page and select the phone number you want to use for this application.

        From the Application Type drop-down, select `XML Application`.

        From the Plivo Application drop-down, select `Receive SMS` (the name we gave the application).

        Click **Update Number** to save.

        <Frame>
          <img src="https://mintcdn.com/plivo/NFI9_HRHTMInDf93/images/assign_SMS_app.jpg?fit=max&auto=format&n=NFI9_HRHTMInDf93&q=85&s=94324dc41c7e8ade7a60c98e5fe20094" alt="Assign Phone Number to Receive SMS App" width="1440" height="785" data-path="images/assign_SMS_app.jpg" />
        </Frame>

        ### Test

        Send a text message to the Plivo number you specified using any phone.

        ## Reply to an incoming SMS/MMS message

        To receive incoming messages, you must have a Plivo phone number that supports SMS; you can rent numbers from the [Numbers](https://cx.plivo.com/phone-numbers) page of the Plivo console or by using the [Numbers API](/numbers/).

        ### Edit the Rails controller

        Edit app/controllers/plivo\_controller.rb file and paste this code into the PlivoController class after the inbound function we added earlier.

        ```rb theme={null}
        def forward
        	from_number = params[:From]
        	to_number = params[:To]
        	text = params[:Text]
        	# send the details to generate an XML
        	response = Response.new
        	params = {
        		src: to_number,
        		dst: from_number,
        	}
        	message_body = "This is an automatic response"
        	response.addMessage(message_body, params)
        	xml = PlivoXML.new(response)
        	puts xml.to_xml
        	render xml: xml.to_xml
        end
        ```

        ### Add a route

        Edit config/routes.rb and add this line after the inbound route we added earlier.

        ```shell theme={null}
        get 'plivo/forward'
        ```

        If you haven’t done so already, [expose your local server to the internet](/sdk/server/set-up-ruby-dev-environment-api-messaging/#ngrok-setup).

        ### Create a Plivo application to reply to messages

        Associate the controller you created with Plivo by creating a Plivo application. Visiting Messaging > [Applications](https://cx.plivo.com/xml-applications) and click **Add New Application**. You can also use Plivo's [Application API](/account/api/application/#create-an-application).

        Give your application a name — we called ours `Reply Incoming SMS`. Enter the server URL you want to use (for example `http://<yourdomain>.com/replysms/`) in the `Message URL` field and set the method to `POST`. Click **Create Application** to save your application.

        <Frame>
          <img src="https://mintcdn.com/plivo/2OFvQXVNT3srKLUy/images/create_reply_sms.png?fit=max&auto=format&n=2OFvQXVNT3srKLUy&q=85&s=0371a975aa748267124e9ea9debc7a0f" alt="Create Application" width="1440" height="822" data-path="images/create_reply_sms.png" />
        </Frame>

        ### Assign a Plivo number to your application

        Navigate to the [Numbers](https://cx.plivo.com/phone-numbers) page and select the phone number you want to use for this application.

        From the Application Type drop-down, select `XML Application`.

        From the Plivo Application drop-down, select `Reply Incoming SMS` (the name we gave the application).

        Click **Update Number** to save.

        ### Test

        Send a text message to the Plivo number you specified using any phone. You should receive a reply.

        ## More use cases

        We illustrate [more than a dozen use cases](/messaging/use-cases/send-an-sms/ruby/) with code for both API/XML and PHLO on our documentation pages.
      </Tab>
    </Tabs>
  </Tab>
</Tabs>
